we are committed to delivering your favorite fashion pieces including t-shirts, hoodies, jackets, puffed jackets, shirts, and trousers across Pakistan. This Shipping Policy outlines how we process, ship, and deliver your orders to ensure a smooth shopping experience with our clothing brand.

1. Nationwide Delivery

We deliver to all major cities in Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Peshawar, Quetta, and Abbottabad.

Our delivery partners ensure safe and secure shipping of all clothing items.

Customers can enjoy hassle-free shopping with reliable nationwide courier services.

2. Delivery Timelines

Standard delivery time is 3–5 working days for major cities.

Remote areas may take 5–7 working days.

Delays may occur due to weather, public holidays, strikes, or courier service issues.

Once your parcel is dispatched, you will receive a tracking number to monitor your order.

3. Shipping Charges

Shipping charges are calculated at checkout based on your delivery location.

Promotional campaigns may offer free delivery on selected products such as t-shirts, hoodies, and jackets in Pakistan.

All shipping costs are non-refundable.

4. Order Processing

Orders are processed within 24 hours of confirmation.

Prepaid orders are given priority to ensure faster dispatch.

Customers are responsible for providing accurate address and contact information. Incorrect details may result in delays or cancellations.

5. Cash on Delivery (COD) & Prepaid Orders

Cash on Delivery is available across Pakistan for customer convenience.

Prepaid orders (via debit/credit card, bank transfer, or mobile wallets) may receive faster processing.

6. Responsibility & Delays

HZ DESIGNS is not responsible for delays caused by courier companies, customs checks, or unforeseen circumstances.

Once a parcel leaves our warehouse, responsibility lies with the courier service.

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